New Store Opening (NSO) Specialist

Summary of Job Description:

The NSO Specialist is responsible for providing high quality delivery and implementation of systems and training at new store openings. This role is a key advocate for Operations learning and development as an execution and delivery specialist in consultation with the Manager, New Store Opening.  This position facilitates communication and collaboration across teams to maintain smooth Operations and high service levels. 

You’ll get a chance to:

• Provide high quality delivery and implementation of systems and training at new store openings. 
• Serve as key advocate for Operations learning and development as an execution and delivery specialist in consultation with the Manager, New Store Opening.
• Collaborate with management to align Operations with strategic goals and business plans associated with new store openings.   
• Provide or oversee Operations-focused training to ensure new store associates are meeting Operations standards.
• Evaluate the quality of new store Operations and provides constructive feedback.  
• Augment and support Operations training efforts in the field.
• Serve as a new store opening Operational resource to the NSO Program Committee in representing an Operations perspective.
• Monitor and analyze current Operations to identify potential efficiency improvements and process enhancements.   
• Provide training and guidance related to Operations system changes (e.g., changes in cooking procedures, addition of drive-thru).
• Train and develop less experienced NSO associates and Operations associates to ensure that they adhere to standard operating procedures.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

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Your background and experience: 

• Bachelor’s degree or equivalent experience required
• Operations management experience or completion up to GO 202 Classes (high performing GM/TL)
• Minimum three years of relevant experience
• Knowledge of Spanish preferred
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Panda Strong since 1983

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.

Pay Range P2s: $72,500 - $101,500 / Annual

* Within the range, individual pay is determined using various factors, including work location and experience.